This Privacy Policy regulates the process of collecting, storing, protecting, and processing personal information of guests and users of the Edelweiss Hotel website in Polyana. We prioritize the security of your confidential information.
Personal data processing is performed strictly in accordance with the Law of Ukraine 'On Personal Data Protection' No. 2297-VI and EU General Data Protection Regulation (GDPR) standards.
We collect information provided voluntarily during room reservation, contact form inquiry submission, or online assistance requests:
Your personal data is processed solely for fulfilling reservation requests, issuing booking vouchers, sending status notifications via Email/Viber, and organizing additional guest services.
Edelweiss Hotel strictly guarantees that your personal data will never be transferred, sold, or leased to third-party commercial marketing entities.
Our platform uses small technical files (Cookies) to maintain language choices (EN/UK), preserve booking widget session inputs, and monitor site stability. You can adjust cookie retention rules in your browser preferences at any time.
According to Article 8 of the Law of Ukraine 'On Personal Data Protection' and GDPR Articles 15–22, each guest is entitled to:
Personal information is retained only as long as strictly necessary to fulfill booking obligations and satisfy legal obligations:
Retained for up to 3 years in accordance with Ukrainian civil limitation and fiscal reporting requirements.
Web session cookies expire upon browser exit or within 30 days. Analytics telemetry is fully anonymized.
Contact the administration of Hotel Edelweiss (Polyana, Zakarpattia) for data extracts, updates, or complete deletion requests.
